The Most Valuable Employees Tame Tensions

4 Workplace Peacekeepers Who Get Attention

by Heather Boerner, for Yahoo! Hot Jobs

Furloughs, layoffs, burdened bosses, and stressed coworkers: Tension can stifle your office and kill productivity. But if you can defuse that tension, you may also be making yourself a valuable employee, even if you're not the manager.

"Being the office tension manager can be a wonderful reputation to have," says corporate trainer Marlene Caroselli. "Every time you resolve a conflict you really enhance your own skills."

Consider these four types of tension tamers:

The Charmer

"They know the exact moment to insert humor that breaks the tension at work," says Kathi Elster, coauthor of "Working With You Is Killing Me."

The charmer doesn't crack one-liners or riff on the boss's toupee, though. Instead, she:

• Focuses on policies, not people. "It could be a lot of fun to make fun of a mean boss, but it doesn't cut tension because it has a dark edge and and it could get you into trouble," said Elster's coauthor Katherine Crowley.
• Tests the office humor quotient. "We work with a high-tech company where all the staff have piercings and tattoos," said Crowley. "Their tension-cutting jokes are going to be very different than the jokes at a bank."
• Renames it. Reframe furloughs as "funloughs" and say it lightly, with confidence that everything will work out.

The Big Thinker

"Very few things are life-or-death, unless you're working in an emergency room," says Crowley.

The big thinker puts workplace tension in perspective, cutting it by reminding people that what's happening now is temporary -- even if it is the recession.

"We all know people's moods change, and tension isn't always accurate," says Elster. "The boss might be in a bad mood -- that's it."

The Coffee Buddy

Like all tension tamers, the coffee buddy has good timing. When office stress hits its peak, he knows the hothead to take out of the office.

"This is someone who knows when to open a window and let fresh air in," said Crowley. "Calming tension can be very basic. It's about unfreezing the moment and changing the energy."

The Optimist

"People are not nearly as positive as they think they are, and they don't show nearly as much appreciation as they think they do," says clinical psychologist Aubrey Daniels, a workplace behavior expert and author of "Bringing Out the Best in People." "If you are not told overtly and clearly that you are appreciated, you assume the opposite."

So if you're working in an office boiling with dread about layoffs, furloughs, or company's health, start by altering your own mood.

The optimist defuses tension by:

• Applying the four-to-one rule. Say four positive things for every one negative comment.
• Expressing gratitude. If a coworker helped you and didn't have to, tell her clearly that you know she didn't have to go out of her way for you and you appreciate it.
• Asking about success. If someone does something particularly well, ask them how they did it. Your coworker will relive his accomplishment and feel great about his work.

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Good Jobs Going Unfilled: 6 Careers in High Demand

by Patricia Cecil-Reed, FindtheRightSchool.com

With the U.S. unemployment rate now above 10 percent, millions of Americans are searching for new careers. A strange paradox currently exists, however. There are also many empty jobs that remain unfilled. So what's the problem? According to economists and hiring managers, the main problem is finding candidates with the right career training for jobs in emerging fields like energy, health care, and engineering.

Some of these careers require only one to two years of training, while others call for a four-year degree, but one fact remains clear: These new industries are here to stay. Investing in continuing education or career training might be a small price to pay to stay in the game for years to come. Below are some of the hottest careers in need of qualified professionals.

Environmental Science Technician

As scientific procedures have become more complex, the role of science technicians has steadily increased. Technicians not only solve problems in research and development, but also are specially trained in operating and maintaining laboratory equipment. Environmental science technicians perform their work with the goal of determining, alleviating, or controlling environmentally harmful substances.

Job growth for environmental science technicians is expected to be much faster than average from 2006 to 2016. The most common job requirement is a two-year associate's degree in science-related technology.

Average Annual Salary: $43,180.

Electrical Engineer

Electrical equipment of all kinds is developed, designed, and tested by electrical engineers. From lighting to electric motors to the wiring of buildings, electrical engineers shine new light on the way we live and work. Most electrical engineers specialize in an area like power systems engineering or electrical equipment manufacturing.

A bachelor's degree in engineering, with a specialty in electrical engineering, is usually a requirement for entry-level jobs.

Average Annual Salary: $85,350.

Internal Auditor

Following a rash of corporate scandals coupled with the current financial crisis, companies are cracking down on waste, fraud, and mismanagement. Internal auditors evaluate an organization's financial and information systems while keeping an eye on efficiency and productivity. They also evaluate organizational compliance with corporate and government regulations.

A bachelor's degree in accounting or a related field is a good idea for auditors. Some colleges offer programs specifically geared towards internal auditing. Certification as a certified internal auditor (CIA) also boosts credibility and hiring potential.

Average Annual Salary: $65,840.

Management Accountant

For many accountants, there has been a professional shift away from merely preparing tax documents. Management accountants work for businesses, recording, and analyzing their financial information. They also prepare budgets, financial reports, and cost management strategies. Management accountants often work as part of an executive team and communicate with company heads, stockholders, creditors, and regulatory agencies on a regular basis.

Employment of accountants is expected to grow by 18 percent over the next seven years. A bachelor's degree in accounting or finance is usually required, and those who have certification as a certified public accountant (CPA) or other professional certifications should have the best opportunities.

Average Annual Salary: $65,840.

Diagnostic Medical Sonographer

As sonography grows in popularity, and in some cases becomes preferable to radiologic procedures, there is a growing demand for sonographers. Diagnostic sonography helps in diagnosing ailments of all kinds, using high frequency sound waves to assess a particular part of the body. Sonographers are specially trained to use this equipment and evaluate the results. They also interact with patients, keep detailed records, and maintain sonography equipment.

Most employers prefer to hire registered sonographers who have trained for the position by earning an associate's or bachelor's degree in X-ray technology or a closely-related field. In some cases, those already working in the health care field can earn a one-year certificate that may suffice for entry-level sonography positions.

Average Annual Salary: $62,660.

Cardiovascular Technologist

These technologists assist physicians in diagnosing heart and blood vessel ailments. Their day-to-day duties often include scheduling appointments, explaining procedures to patients, and maintaining equipment. Cardiovascular technologists generally specialize in one of three areas: invasive cardiology, echocardiography, or vascular technology.

This career is expected to see much faster than average job growth in coming years, with 26 percent growth expected. Most cardiovascular technologists have an associate's degree in x-ray or cardiovascular technology. Certification is also available, but is not always required.

Average Annual Salary: $48,640.

Like it or not, it seems unlikely that outmoded industries will be making a comeback anytime soon. Rather than hitting your head against a career wall, consider training for a new career in an emerging field. The time spent may be rewarded in a fulfilling new career and an end to your lay-off worries.

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The 6 Most Annoying Coworkers

by Maria Hanson, LiveCareer

A great coworker can help you look forward to going to work each day. An annoying coworker, on the other hand, can make you want to hide under the covers.

A large survey by the staffing firm Ranstad USA asked employees what their biggest office peeves were. It turns out they all involved coworkers. Annoying ones.

Do you recognize any of the top six most annoying coworker types?

The Psst-er: Gossipers were the number one pet peeve in the survey. While some people like to hear juicy tidbits about the boss or their colleagues, too much gossip can undermine the spirit of the workplace. Plus you're always wondering when the Psst-er will make you the topic du jour.

The Broken Clock: These coworkers stink at time management. They're routinely late for everything, including work. They tend to spend too much time on emails, take long lunches, and then scramble to get others to help them meet their deadlines, which, for some reason, they keep missing.

Mold Guy: Coworkers who mess up communal spaces were third on the list of workplace pet peeves. Their month-old leftovers sport a thick layer of fur in the company fridge. Every office seems to have at least one who stinks up shared spaces.

The Whiffy Wonder: You can smell these coworkers wafting about from the other end of the office. They just wear too much perfume or cologne. Some have an obsession with Obsession. Others feel the need to douse themselves with Old Spice. And hiding in your cubicle won't make the overpowering smell go away.

The Cracker: Crackers are loud. They crack loud jokes, they crack their knuckles, they crackle their chewing gum, they clank spoons in coffee cups like they're calling the cows to come in from the fields. People who work near crackers can find themselves ready to crack.

The Tapper: Tappers are generally quieter than Crackers. But that doesn't make them any less annoying when they're tap-tap-tapping on their personal communication devices during meetings. It's distracting, rude, and yes, just plain annoying!

The one positive aspect of these annoying coworkers is that they tend to unite the rest of us who can bond over the latest outrageous offense. Besides laughing at the insanity, here are some other ways to cope:

* Even the most annoying types may annoy you less if you love everything else about your job. Take the free career test to find a job you absolutely love.

* If you find yourself subject to one or more of these annoying types and they're driving you batty, it may be time to find a new job that offers greater job satisfaction, with fewer obnoxious coworkers. Take the free resume test to ensure your resume is in shape.

* If you find that all of your coworkers get under your skin, you may be better off working for yourself with the power to select your own co-workers. Take a free entrepreneur test to find out if you have what it takes to start your own business.

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Secrets to a Successful Relocation

by Gina Cappiello, 123movers.com

During these tough times, many individuals are opting to relocate for a better job. Here are some relocating secrets that should be considered before and after you are hired for that dream career.

Before You Get the Job:

Let employers know you are able to relocate: Write a short paragraph in your cover letter about your willingness to relocate and why it is so important to you. You'll get bonus points if you are willing and able to relocate without a company's assistance. It would not only save the company money on your relocating costs, but also shows that you are financially secure.

Research everything: Act like an anthropologist and study everything about your potential place of work, career, and town. Become active on town message boards, blogs, and online communities to get the honest answers you need from the locals who know best. Be sure to keep track of your findings and consider your options before officially deciding on relocating.

Discuss relocating with loved ones: It is essential to discuss a potential move with family and friends to find out what they truly think. They are the ones who know you best and only have your best interest in mind, so you are guaranteed to get the truth from them. They may give you some much-needed perspective about moving or your career that can change your mind.

After You Are Hired:

Negotiate and get it all in writing: If you plan on negotiating, be sure to do your research on the cost of living and have realistic numbers to back up your statements. Ask your employer if you can get everything agreed upon down in writing to prevent any misunderstandings and review the terms with a career specialist or lawyer before approving.

Test out your new life: Take a week away in your new town to explore and experience everything. Do not treat this as a vacation, or else you will get the wrong idea of what daily life would be like if you moved. Ask your new coworkers to show you around and stop by your new workplace for a test day in the office to get an idea of the vibe there. This is also an ideal time to look at housing, surrounding areas, and attractions that may be of interest to you.

Book movers and transportation in advance: To avoid a moving day disaster, book a licensed moving company at least six weeks in advance to guarantee help for your move. Invite them to visit your home to give you an accurate in-person quote to avoid extra fees. Only choose the one that you feel most comfortable and confident with, regardless of the price. Follow up with your movers every other week to update them about your moving schedule and packing so they can better prepare for your moving day.

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Interview Myths That Keep You From Landing the Job

by Karen Noonan, TradePub.com

With so few jobs currently available and so many people currently hoping to fill those jobs, standing out in an interview is of utmost importance. While jobs themselves are scarce, job advice is overly abundant. And with an influx of information comes an influx of confusion. What career counsel do you take, and what do you ignore?

There are a number of common misconceptions related to interview best practices, experts say. Kera Greene of the Career Counselors Consortium and executive coach Barbara Frankel offer tips below that can help you stand out from other interview subjects, avoid frequent pitfalls, and secure the job.

Myth #1: Be prepared with a list of questions to ask at the close of the interview.

There is some truth in this common piece of advice: You should always be prepared, and that usually includes developing questions related to the job. The myth here is that you must wait until it is "your turn" to speak.

By waiting until the interviewer asks you if you have any questions, "it becomes an interrogation instead of a conversation," says Greene.

Greene recommends that you think of an interview as a sales call. You are the product and you are selling yourself to the employer. "You can't be passive in a sales call or you aren't going to sell your product."

Frankel mimics Greene's comments. "It's a two-way street," she says. "I recommend asking a follow-up question at the tail end of your responses."

For example, Frankel says, if the interviewer says, "Tell me about yourself," you first respond to that question and complete your response with a question like, "Can you tell me more about the position?" The interview should be a dialogue.

Myth #2: Do not show weakness in an interview.

The reality is that it is OK to have flaws. In fact, almost every interviewer will ask you to name one. Typically job seekers are told to either avoid this question by providing a "good flaw." One such "good flaw" which is often recommends is: "I am too committed to my work." But, these kinds of responses will only hurt you.

"Every recruiter can see through that," Greene says of faux flaws.

Recruiters conduct interviews all day, every day. They've seen it all and can see through candidates who dodge questions. "They prefer to hire someone who is honest than someone who is obviously lying," Greene says.

And for those of you who claim to be flaw-free, think again. "Everybody has weaknesses," Frankel states. But one is enough. According to Frankel, supply your interviewer with one genuine flaw, explain how you are working to correct it, and then move on to a new question.

Myth #3: Be sure to point out all of your strengths and skills to the employer.

Of course, you want the interviewer to know why you are a valuable candidate, but a laundry list of your skills isn't going to win you any points. Inevitably, in an interview, you will be asked about your skills. What can go wrong in this scenario?

"You don't want to list a litany of strengths," Frankel says.

"What is typical is that they will say: 'I'm a good communicator,' 'I have excellent interpersonal skills,' 'I am responsible,'" Greene explains. "You have to give accomplishments. I need to know what did you accomplish when using these skills."

Frankel recommends doing a little groundwork before your interview so that you are best equipped to answer this question. She tells her clients to find out what the prospective job role consists of. "What makes an interview powerful is to give an example related to their particular needs or challenges that you have demonstrated in the past."

Provide three strengths, with examples. You will get much further with a handful of real strengths than with an unconvincing list of traits.

Myth #4: Let the employer know your salary expectations.

One of the trickiest questions to answer in an interview relates to salary. Money talk can be uncomfortable, but it doesn't have to be. The fact is you don't even have to answer when asked about desired salary.

According to the book "Acing the Interview: How to Ask and Answer the Questions That Will Get You The Job!" a perfect response would be: "I want to earn a salary that is commensurate with the contributions I can make. I am confident I can make a substantial contribution at your firm. What does your firm plan to pay for this position?"

Greene suggests a similar response: "I prefer to discuss the compensation package after you've decided that I'm the best candidate and we can sit down and negotiate the package."

Myth #5: The employer determines whether or not you get the job.

While yes, the employer must be the one to offer you the position, interviewees have more control than they often realize. According to both Greene and Frankel, candidates have a larger say in the final hiring decision than they think.

"They should call the interviewer or hiring manager and say: 'I'd really like to be part of the company,'" says Greene. "It can't hurt you. It can only help."

"Acing the Interview" encourages all candidates to conclude their interviews with one question: "'Based on our interview, do you have any concerns about my ability to do the job?' -- If the answer is yes, ask the interviewer to be explicit. Deal forthrightly with each concern."

For more interview tips and myths, download a free book summary of "Acing the Interview: How to Ask and Answer the Questions That Will Get You The Job!" here.

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How Nice Guys Can Get Ahead

by Robert DiGiacomo, for Yahoo! HotJobs

Conventional business wisdom has long held that the nice guy -- or gal -- won't get as far up the corporate ladder as the cutthroat competitor.

Today's challenging economic times would seem to allow even less room for pleasantries in the business world.

But executive coach Russ C. Edelman, coauthor of "Nice Guys Can Get the Corner Office: Eight Strategies to Get Ahead Without Being a Jerk," believes otherwise.

"The underlying element is balance -- you can't be a jerk, and you can't be too nice," says Edelman, who is a principal in a Boston-based consulting firm. "You have to be assertive and cordial."

Here are six of his strategies for how nice employees -- and their companies -- can finish first.

Warts and All

Rather than trying to seem perfect, being honest about your shortcomings in an interview or on the job can be perceived as an asset.

"People need to maintain a level of awareness of their strengths and weaknesses. It's important from an interview perspective that you can be candid," says Edelman.

Set Limits

You'll earn more respect from your boss and colleagues if you set appropriate limits, while pledging to support shared goals.

"People laud the corporate hero -- the person going above and beyond -- but not corporate martyrs, who have killed themselves and potentially put the business in a compromised situation."

Decisions, Decisions

Don't be so overwhelmed by the number of difficult choices that you make none at all. It's OK as a manager to operate a "selective democracy" in which you take a sampling of views to get input, but don't include everyone in the process.

"Overly nice guys are too enamored with trying to get everyone involved."

The Courage to Speak Up

Learn to find a comfortable place between speaking up about a problem -- and those responsible for it -- and maintaining respect for others.

"You want to be able to demonstrate you have skills to have the 'courageous discussion' and confront and disarm a situation without it becoming very ugly."

Risks Lead to Rewards

Don't be afraid to take a risk by putting your great idea or proposal out there. At the same time, find a way to do so that suits your personal style.

"Are you someone who's going to walk up to the CEO and say, 'This is what I like and this is what I don't like about the company,' or someone who has to float an idea by 60 people? What if you have a great idea and your manager doesn't want to hear it? Do you go around him?"

Win-Win Situation

If you come up with the goods to qualify for a promotion or land new business for the company, accept your good fortune.

"You have a right to win," Edelman says. "So many overly nice guys will compromise their success and their companies' to avoid hurting someone else's feelings. They would rather lose themselves than see one of their friends or colleagues lose out on the situation."

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Cyber Monday Survival Tips for the Office

by Caroline M.L. Potter, Yahoo! HotJobs

The Monday following the Thanksgiving weekend is called Cyber Monday due to its popularity for online shopping, at home and at the workplace. How and when you shop online at home is your business, but shopping online at work is your employer's business.

All employees should exercise caution on Cyber Monday. Sharon Jautz, a human resources executive, warns, "In tough economic times slackers and non-producers are the first to be let go. Don't lose your job over online shopping!"

Charlie Graham, founder and CEO of Shop It To Me, an online personal shopping site, said, "In June, we conducted a 'Shopping Habits Survey' of more than 900 women from across the U.S. When it came to online shopping at work, 63% of respondents admitted to doing so -- even though 20% say they had to sneak to do it!"

Use these tips to minimize your risk. Remember that the very best way to avoid a reprimand from your boss is to shop online on your own time.

1. Use personal shopping sites to save time (and money).

Graham says, "Shop It To Me can minimize your online shopping time to a matter of minutes on Cyber Monday by providing you an email that details all the new clothing, shoes, and accessories retailers put on sale in the sizes you're interested in among your favorite brands and designers. At around 9 a.m. EST, your personalized 'Salemail' will arrive, and can scroll through it quickly to see if there are any markdowns of which you want to take advantage." This can help you plan your day and your budget ahead of time.

On other shopping sites, such as Amazon.com, you -- and your family and friends -- can create wish lists that you can share with one another, to expedite online shopping. Amazon.com, among others, also has a one-click, check-out option to make the process even quicker.

2. Take advantage of sales and shop at off-hours.

Graham recommends, "Arrive at work early on Cyber Monday to do quick sales checks. Then, shop on your lunch hour, during breaks, or at the end of the work day." He also suggests that deal hunters follow a few of their favorite stores and brands on Twitter so they can quickly assess if any new sales or hot items become available during the day.

3. Collaborate with your colleagues.

If you cannot be online for a particular sale or auction but a trusted coworker can, consider asking them to make a purchase for you. You can also consult with colleagues to determine if an item or sale is even worth your attention. Shop It To Me's Graham revealed, "One of our subscribers in Houston recently told us that she and her coworkers take quick Shop It To Me breaks in the mornings during which they?d review their Salemails and discuss items they saw and coach one another on whether it is time to pounce or let a sale pass."

4. Watch what you shop for.

Human resources expert Jautz, who has worked for several major media companies, including Conde Nast and Forbes, warns, "Avoid purchasing non-business related gifts from the office whenever possible. If you need to make a purchase online, do it very quickly and infrequently. And remember don't purchase anything from a potentially offensive website. Visiting questionable sites on a work computer can be reported to management and could cost you your job."

5. Keep your purchases out of the office.

"The people who manage the company mailroom are not your personal elves -- they are there to ensure products and correspondence related to company business move in and out," says Jautz. Have items shipped to your home.

Don't want to your partner or spouse to guess his gift? "Have any surprise gifts shipped to a relative, friend, or friendly neighbor," she states.

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Branching out on Your Holiday Break

by Gina Cappiello, 123 Movers

With the recession in full swing, many companies are forcing their employees to take unpaid time off. Don't let this unpaid spell weigh you down. Get moving and make the most of your break with these activities:

Volunteer

The holiday season is a great time to volunteer your time towards a charitable organization. Work at a soup kitchen, collect winter clothes for shelters, or raise money for a children's hospital; it's all up to you. Not only will you be working, but you'll be helping individuals in need during the holiday season. Volunteering could unlock a new interest, help you meet new friends, and bring you closer to your community. Research charitable organizations you are interested in online and get involved locally.

Discover a New Hobby

Ever wanted to learn how to cook, sew, or play an instrument? A holiday break may be the best time to pick up a new skill. Start off by doing research at the library or online about the hobby you are interested in. Ease yourself into it to prevent getting frustrating and quitting early on. From there, you can see if you truly enjoy it after devoting your time and effort to the hobby. Just be sure to be patient and work at it to get good.

Search for a New Home

The recession has turned the real estate climate into a buyer's market. Research the costs behind moving, look for home equity loans you are eligible for, and compare moving quotes online. Even if you can't move now, it's good to have an idea of what the moving climate is like now to be prepared for a future move.

Spend Time with Friends, Family

Now is the best time to catch up with old friends and family members. Sift through your contacts and call or email loved ones you haven't spoken to for awhile. If you're feeling especially crafty, handwrite short letters or postcards to friends. It's a very personal way of reaching out and will definitely make for a pleasant surprise in their mailboxes.

Create a Timeline for Your Job

Just because you're on break doesn't mean you shouldn't think about your job at all. Start creating a list of accomplishments you would like to make for every month in the New Year. Make each goal realistic and ultimately attainable. Also, create a list of long-term goals to refer back to whenever you feel you've hit a rut at your job. It can help you get a leg up on your coworkers and show your genuine enthusiasm for your company.

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7 New Year's Resolutions for Job Hunting

by Gina Cappiello, 123 Movers

If you're still looking for work these days, try moving into the New Year on a high note with these seven helpful (and hopefully lucky) job-related resolutions you must keep:

1. "I will broaden my job horizons."
Stop limiting yourself to only specific types of jobs. Promise to look for jobs you may not think you have enough skills for and go for it. Look into jobs that you may not even know you are qualified for and maybe find a new career in the process!

2. "I will consider relocating for a position."
Never count out jobs that are "too far" away. Moving to a new city, state, or country for work may be just what you need. Look into large corporations with offices around the country to get an idea of where your skills are needed. You may end up getting the job of your dreams in a town you would have never considered.

3. "I will stay positive."
This is the most difficult out of all of these resolutions but vital if you want to get a great job faster than your peers. People (especially potential employers) can feel you and your attitudes out in an instant, which is why it's best to be positive regardless of the situation you're dealing with. It will also help you feel better all around, too!

4. "I will always prepare for my interviews."
It doesn't matter if you're interviewing to be a fast-food cashier or the next chief operating officer of a huge corporation. Be prepared! Rehearse replies to all types of questions you may (or may not) be expecting. Dress your best, be polite, and follow up afterwards to better your chances at scoring that gig.

5. "I will prove myself during all of my interviews."
Ever go on an interview and become disinterested in the job 5 minutes into your meeting? It shows! Resolve to stay engaged and genuinely interested in what any interviewer is discussing with you. You may discover that the job you are meeting over has something more to offer or that the company has another position perfect for you.

6. "I will network more."
This resolution may seem daunting, but can really be fun. Reach out to individuals through social networks online that may be able to assist you with your job hunt. Don't mass message strangers asking for employment. Establish a formal rapport, stay in touch, and see what can come of your new professional relationships.

7. "I will stay educated and informed about my industry."
While you've been unemployed, your respected industries have been evolving at mind-blowing speeds. Do you know what's hot or not anymore in your field? Dedicate at least an hour a day to reading up on your respected industry. Stay in the know and blow your interviewers away with your knowledge on current happenings.

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When to Raise the Salary Question

by Caroline M.L. Potter, Yahoo! HotJobs

Looking for a job is a lot like dating. When you're being wooed, you don't want to say or do anything that could cause your romance to go awry. When you're interviewing with an employer, you don't want to do or say anything to derail the process.

One of the most delicate points in the process is certainly salary. Broaching the topic at the wrong time could cost you the job -- or thousands of dollars.

A survey developed by financial staffing firm Accountemps revealed that 30% of hiring mangers felt it was appropriate to inquire about salary during the first in-person interview. But like every job seeker, every situation is unique.

Yahoo! HotJobs asked 10 careers experts, "When is the best time to talk dollars and cents?" The answers are:

When the time feels right ... for you or the interviewer.

"The bottom line is that there is no exact perfect time. You need to gauge the flow of the conversation and the flow of the interview process. Certainly, though, don't raise the issue in the first 15 minutes of an interview."
-- Hallie Crawford, career coach

"It's important to let the employer bring up the topic of salary, so sit tight and let them lead the way. You want them to have as much time to 'fall in love with you' before you talk money."
-- Daisy Swan, career strategist and founder of Daisy Swan & Associates

No later than the second interview.

"If you wait too long to broach salary, you'll lose the only leverage you'll ever have in that conversation. My suggestion is to bring it up when you're invited for a second interview. You can inquire over the phone or email about a salary range, or you can inform a hiring manager that you're focusing solely on jobs in a particular compensation range. "
-- Liz Ryan, a leading workplace advisor and founder of AskLizRyan.com

"I coach my clients to ask about salary in the second interview if it hasn't been brought up already. If you let the second interview go by without asking, you are waiting too long. This could easily send a message that you don't know how to negotiate, or that you are afraid of standing up for yourself."
-- Lauren Milligan, resume and outplacement advisor at ResuMayDay

After you've come to an understanding.

"The best time to begin discussing salary is after you are sure the hiring manager understands your 'value' to the company. Also, be sure to apply for positions that match your skill set and experience level. Salary tends to become more of an issue when you are overqualified for a job and your expectations do not meet reality."
-- Rahul D. Yodh, staffing and executive search at Link Legal Search

"Never talk money until you fully understand the opportunity. If you are negotiating for a car and the very first thing you start talking about is price, then the other side knows you don't care at all about features -- you care only about price. When you do discuss salary, the research suggests that the first one to put out a number does better in the negotiation. This strategy is not without its risks, obviously."
-- Jason Seiden, author of "Super Staying Power: What You Need to Become Valuable and Resilient at Work"

After the offer.

"I recommend that you bring up compensation when you have the job offer and, especially, if you have multiple offers -- because then you have negotiation power."
-- Dan Schawbel, author of "Me 2.0: Build a Powerful Brand to Achieve Career Success"

"The best time to negotiate salary is once the job has been offered to you. The company switches from 'Maybe we want you' to 'We do want you.' At that point, they have a vested interest in bringing you on."
-- Deborah Brown-Volkman, career coach with Surpass Your Dreams, Inc.

Never.

"Simple advice: Wait as long as possible. The longer you're talking, the more interested the employer is becoming in you, assuming that they are interested at all. If they're not interested, bringing up salary too soon only gives the employer one more reason to eliminate you."
-- Ronald Katz, president of Penguin Human Resources Consulting

"Try not to be the first one to mention money in the interview, and avoid giving your salary range, if possible. When the interviewer asks you about your salary, keep your response vague, or ask what the company has budgeted for the position. If you must reveal what you're currently making, inflate the number slightly to account for bonuses, perks, or an impending raise. You should never lie outright about your salary, though, as some companies may require a job applicant to submit a pay stub."
-- Alexandra Levit, author of "New Job, New You: A Guide to Reinventing Yourself in a Bright New Career"

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The Most Secure Jobs for 2010

by Michelle Goodman, PayScale.com

Thinking of embarking on a new career in 2010, but not sure where to begin? How about with a job that not only pays well but offers considerable stability? After all, a handsome paycheck isn't worth much if it's in a field that's expected to become the next recession casualty.

Following are eight of our top picks for gigs expected to be both prosperous and abundant in the coming decade.

Cardiovascular technologist
Between the ongoing need for hospital workers and the aging baby boomer population, this is one career that isn't going anywhere, says Laurence Shatkin, author of more than 20 books for job hunters, including "150 Best Recession-Proof Jobs." According to the U.S. Bureau of Labor Statistics (BLS), this job is expected to grow by 24 percent through the year 2018. As the BLS reports, most cardiovascular technologists in training earn at least a two-year technical degree. In addition, some get on-the-job training in the necessary equipment (for example, EKGs).
Median annual salary: $60,400

Database administrator
Like health care, information technology remains a hot field with ample opportunity, says workplace expert Alexandra Levit, whose latest book is "New Job, New You: A Guide to Reinventing Yourself in a Bright New Career." In other words, she says, "Everyone needs these people." Whether you've acquired the necessary tech skills in the workplace or studied information technology or management information systems in college, a solid foundation in computing is essential, reports the BLS, adding that certifications can only make you more attractive to employers.
Median annual salary: $72,600

Gas/electric/utilities strategic planning analyst
Working in the utilities sector remains a wise bet, no matter what the economy's doing, Levit says. "They're just not downsizing at the rate that some other industries are right now. People still have to heat their homes," she explains. As a bonus, the BLS predicts turnover for utilities positions will be high in the coming decade as older workers retire (in 2008, 53 percent of the utilities workforce was age 45 or older). According to the BLS, of all utilities sector support staff, technology workers and analysts will find themselves best equipped to capitalize on job openings.
Median annual salary: $68,700

Accountant
Do you enjoy crunching numbers but worry that the bulk of corporate accounting jobs were eliminated in the wake of the 2008 banking crisis? There's no need, Levit says. In fact, the BLS estimates that accounting jobs will grow by 22 percent in the next decade. Plus, "Accountants make a good living, especially those who work with organizations that have been required to meet certain federal mandates," Levit says.
Median annual salary: $49,100

Marketing manager
With a product branding and business management background, you -- and your bank account -- can go far. Organizations from all walks of corporate America need creative folks who can write and analyze a marketing survey, position a product to consumers and the media, and collaborate with market researchers, product managers, and profit-minded accountants. What's more, the BLS predicts that opportunities for marketing managers will increase by 13 percent through 2018.
Median annual salary: $60,200

Dental hygienist
Of all the jobs that require a two-year technical degree, this one promises the most opportunity in the new decade, boasting a whopping 36 percent growth rate, Shatkin says. Why? Because "dentists try to shrug off more work to dental hygienists so they can see more patients," he explains. As a bonus, Shatkin adds, many of these positions are part-time with flexible hours, making them ideal for parents with young children.
Median annual salary: $57,100

Interior designer
Are you a design blog junkie? The friend everyone calls when they need help sprucing up their living room? Then why not put your artistic flair to work? Although you'll need to invest in a design degree and acquire the necessary budgeting and software skills, the payoff is worth it, says Shatkin: Job opportunities are expected to grow by 19 percent through 2018.
Median annual salary: $46,100

Occupational therapist
Thanks to the country's aging population, occupational therapy remains a high-growth field, with 26 percent more jobs predicted in the new decade, Shatkin says. If you're the patient, nurturing sort who thrives on helping people, this could be the career for you. Occupational therapists help people who've been sick, injured, or otherwise impaired gain the necessary life skills (using a computer, cooking, dressing, and so on) to return to work or their own home. According to the BLS, nearly a third of occupational therapists work part-time, and a master's degree and state license are usually required.
Median annual salary: $69,400

Source: Salary data from PayScale.com. The salaries listed are median annual salaries for full-time workers with 5-8 years of experience and include any bonuses, commissions, or profit sharing.

Michelle Goodman is a freelance business journalist and author of "The Anti 9-to-5 Guide: Practical Career Advice for Women Who Think Outside the Cube."

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by Alexandra Levit, for Yahoo! HotJobs

If you're jonesing for a new career in 2010, you're not alone. A surprising statistic from Robert Half International's 2009 Employment Dynamics and Growth Expectations (EDGE) Report revealed that more than half of employees plan to make a career change or go back to school as soon as the economy recovers.

Given those aspirations, you might want to take steps now -- while you still have a paying job -- to make your future transition easier. Here are a few tips for incorporating the career-change process into your daily routine:

When You Wake Up

When your alarm goes off, grab a journal and a pen and take 10 minutes to consider what you like and what you don't like in a work environment. Thought-starter questions include:

• What is important to you and what are your values?
• What is your definition of success?
• How do you prefer to work?
• What type of job would make you want to sit in traffic for hours just for the privilege of showing up?

While Drinking Your Morning Coffee

Instead of surfing Facebook, check out the Bureau of Labor Statistics' Occupational Outlook Handbook. Browse through the hundreds of thousands of occupations and make a note of the ones that interest you. Jot down the transferable skills required (i.e. project management, sales, marketing, finance), and as you're going through your day, think about how you may already be using those skills in your current job.

Over Lunch

Search for organizations on LinkedIn.com that do the kind of work you're interested in. Use this site, as well as resources like your college career center or alumni network, to connect with individuals currently working in your target fields. Email them and request a half hour informational interview in which you ask specific questions about training requirements, responsibilities, salary, work environment, and opportunities for advancement. As long as you are polite, no one will fault you for wanting the real scoop.

Before You Leave Work

When you're finished with your daily duties, stay after hours and check out an online course designed to help you facilitate a career change. Online video presentations often provide the same value as more expensive, time-consuming, and difficult-to-travel-to seminars. Feel free to check out newjobnewyou.com/webinar.html for an example.

On the Train Home

Many people resist changing careers because they feel like they can't afford it. Start creating a nest egg for your transition now by creating a spreadsheet in your Blackberry or PDA that keeps track of where your money is going on a daily basis. If you do this on the train for a month or even just for a few weeks, you'll be amazed at the data you'll accumulate.

You'll start to see patterns of unnecessary spending (your morning Starbucks run, sushi takeout, etc.) and areas where you can tighten your belt. A great question to ask yourself is: "Do I really need this?" If you honestly don't, then put the money away for your career change.

Alexandra Levit is a columnist for the Wall Street Journal and the author of the new book "New Job, New You: A Guide to Reinventing Yourself in a Bright New Career." For more, visit newjobnewyou.com.

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7 Steps to Seeing the World With a Great Job

by Larry Buhl, for Yahoo! HotJobs


In this so-called jobless recovery, you might be wondering who in the world is hiring. Job markets in some countries are a little hotter than in the United States right now, and the New York Times recently reported how professionals shut out of jobs in the U.S. found their career calling in China and elsewhere.

Such reports may make it seem like it's easier for everyone to land a job overseas. Not so.

"If you are a true hotshot in your field, you may be wooed by another country, but everyone else has to do their homework first," says Jean-Marc Hachey, author and online publisher of "The Big Guide to Living and Working Overseas."

There are other considerations. In a September Yahoo! HotJobs poll, 45% of respondents said they were willing to work abroad, and an additional 28% would be willing to move abroad for the right job. But there's a difference between "willing to" and "well prepared to."

Before you look for an overseas job, you should determine whether you would even want to work in another culture, and if so, how "foreign" are you willing to go? Do you enjoy change? Do you mind learning new and sometimes odd protocol for everything from conducting a meeting to buying tomatoes?

If you are sure overseas work is for you, Hachey and other career experts recommend several steps.

1. Look for an American-based company.
The vast majority of professionals working overseas landed their job stateside, and it's much easier to land a job overseas before hopping on the plane. If you want to work abroad, look for international employers in your line of work. While some companies with a worldwide presence offer no mobility between countries, others encourage their employees to go all over the world. If you're the right fit, the company will handle your Visa and work permit, and will do their best to convince the local authorities that only you -- over anyone in their country -- could do the job in question.

2. Don't be picky about the country.
It is much harder to look for a professional job abroad if you limit your search to a particular country, according to Hachey. "If you just love Italy, for example, and won't go anywhere else, you'll have to find a company there who wants you, get a work permit from the Italian government, and prove to officials there's nobody in their country who can do that professional job better," he says. "If you want to pick grapes or do something low-skilled, that's another matter."

3. Boost your 'I.Q.'
To land a job overseas you'll need evidence you understand different cultures and are willing and eager to immerse yourself in them, Hachey says. That weeklong trip you took to Ireland five years ago won't cut it. He recommends boosting your International Quotient by learning a language -- any language -- and spending at least a month abroad, whether volunteering for a non-governmental organization (NGO) or working at an internship.

4. Find an international mentor.
An expert in your field who has worked overseas can help share where the opportunities are, and how to act, and not act, in, say India. How do you find these mentors? The same way you find any mentor (which every professional should be doing anyway): Network. A good place to find a mentor, or at least advice, is the Expat Forum.

5. Leave, now.
If you really must leave and have the resources to do so, go to the country of your choice on a tourist visa. Once there, meet with potential employers and consider volunteering, interning, or other work alternatives while you continue to search for that ideal position. "When job-hunting, nothing beats meeting with prospective employers face-to-face," says Randall Hansen, founder and president of Quintessential Careers.

6. Teach English.
Experts recommend teaching English as a foreign language overseas as a springboard to other jobs. Even if you don't want to make a career of teaching, you'll gain valuable insight into the culture and you'll already be in the country. There are a large number of English teaching job postings on the Web, and generally it's easier to get hired before you hop on the plane. You will, however, have to demonstrate some aptitude for teaching and a strong command for the English language.

7. Work while you wait.
The average job search abroad ranges between six to 12 months, and searching for a job in any country is a full-time job itself, Hansen says. In his working abroad tutorial at QuintCareers.com, Hansen recommends using your time productively before you get that offer. That means obtaining a passport (which can take six weeks or more), learning a language or two, and even taking some classes.

Visit the U.S. State Department to find travel advisories and other helpful information. Access the local tourism site for the countries where you may be interviewing for information about local customs. If there's a good chance you'll land a job abroad, check out what vaccinations are required, and obtain them before you leave.

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5 Ways to Beat Job-Hunting Pessimism in 2010

Survey: Dim View of the Job Market Persists Despite Possible Hiring Gains

by Tom Musbach, Yahoo! HotJobs

Job satisfaction held steady for workers in 2009, but pessimism and desperation plague many job seekers who remain grim about prospects for the job market in 2010, according to a new survey.

In an annual study of job satisfaction among U.S. workers, Yahoo! HotJobs found that 38.3% are "very satisfied" with their jobs and are not looking to change jobs, compared to 38.5% last year.

Most of the workers who said they were very unsatisfied and looking for new jobs were employees who had been hired within the last year. Those recent hires also reported applying for jobs below their qualifications (34%) or accepting a lower salary (30%).

"For employers, the news about unsatisfied recent hires is a warning sign," says Chris Merritt, general manager of Yahoo! HotJobs. "These are the people who could leave once the economy turns."

A Sluggish Recovery?

But nearly half of job seekers don't expect the economy to improve in 2010, according to the survey. When asked how long it would take to find a new job today, about 40% of respondents expected the process to take six months or longer.

"Improvements in the job market may not be that evident in the labor market statistics until 2011 or later," says John A. Challenger, chief executive officer of outplacement firm Challenger, Gray & Christmas. "However, job seekers should not assume that simply because unemployment figures continue to hover in the nine- to 10-percent range that no one is hiring."

In fact, nearly a third (32%) of managers and recruiters who took the Yahoo! HotJobs survey expected to increase hiring activity in 2010.

Staying Competitive Today

To maximize your chances of landing a job this year, Challenger and other experts recommend the following tips:

Network. Join professional groups, and stay in contact with former associates. Spread the word about your job hunt. Tell everyone in your network about your situation and the type of opportunity you're seeking.

Cast a wide net. Look beyond your usual industry; many of your skills may be transferrable. Use job-listing sites like Yahoo! HotJobs, but also examine industry-specific sites or company sites for your target employers, and don't forget alumni career resource sites, if possible.

Customize each resume. Tailor your resumes to the job description, which will also provide useful key words. Take your time with each resume, as it is the first impression you make on the hiring manager.

"Not tailoring a resume is a huge mistake, because employers want their particular needs and problems addressed," says Lauren Milligan of ResumeMayDay.com. "Tailoring a resume shows that you have researched the company, or at the very least, read their job posting. Not tailoring it is a huge hurdle to overcome because other candidates will have been insightful enough to do this and will gain a competitive edge over you."

Don't get overwhelmed. If unemployed, commit to action every day. Your job search should be like full-time job. Carve out a specific time every day to focus on doing it well. Set small goals for yourself and measure your progress.

Reach out to your support systems. A lengthy job search can take a toll on your self-esteem and increase a sense of pessimism. To combat this, make an effort to connect with the people you care about. Their support will help you maintain a positive attitude.

Get new-job alerts from Yahoo! HotJobs on Twitter by selecting to follow the appropriate account here: http://twitter.com/yahoohotjobs/following. Choose the "list" view, and select to follow accounts based on relevant metros/industries.

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Overqualified? 6 Tips to Shed the Label

by Larry Buhl, for Yahoo! HotJobs

In a tight job market midcareer professionals often consider openings that are less lucrative and less prestigious than their last job. Sometimes employers are glad to hire seasoned workers at a bargain, but others dismiss the candidate as "overqualified."

What's behind the overqualified label is an employer's fear that if you're hired, you'll be searching for a better job before you learn where the restrooms are. But if you really want the job, there are ways of countering the perception that you're too good for it.

1. Re-read the job description.

Just because you earned more and had more responsibility in the past doesn't mean you're overqualified for this job. If you meet or exceed every criterion, consider yourself highly qualified. On the other hand, if you don't meet all the requirements -- you would be using a new technology you've never heard of, for example -- you may actually be underqualified.

"Too many job seekers think, 'If I can do this big thing, then surely I can do those smaller things,'" says Laura DeCarlo of Career Directors International. "Maybe they can do them, but it will be a tougher sell."

2. Fine-tune your resume.

"A resume is not a document set in stone," says John M. O'Connor, president of Career Pro, Inc. "You should always rewrite your resume to fit that particular job, and that may mean taking down the tone a notch and emphasizing exactly the skills needed in the new job." To tune your resume and cover letter, also consider the company culture and include relevant words, phrases, and technologies, O'Connor adds.

3. Don't lie about your history.

It's true that some screeners go right to the salary in order to weed out the "too expensive" candidates. If you were an executive earning six figures, don't say you were a junior accountant earning $40K. Then again, unless you're filling out an online form that requires your salary history, a sin of omission just to get in the door is fine.

Experts recommend addressing salary in a cover letter or interview by giving a wide range of income you would consider, or by saying you assume the company will pay competitive salary for the job.

"You want to steer the conversation to the tasks of the job and your history of longevity in other companies and away from dollar figures," Barbara Safani, president of Career Solvers, recommends. "If you can explain how previous lateral moves benefited you, that can diffuse their fear you'll be looking for a higher-paying job."

4. Check your sense of entitlement at the door.

Are you miffed at applying for a job "beneath" your abilities or ticked at defending a career that began when the interviewer was in diapers? Those attitudes won't do you any favors.

"People read energy and attitude," O'Connor says. One way to turn around your negative attitude and impress the interviewer at the same time, O'Connor recommends, is to come prepared with incisive questions about the job duties and the company. "Show you are in touch and engaged and understand their needs."

5. Clearly explain why the job will be good for you.

"If you hire me now, I won't lose my house" may be true, but it won't impress an interviewer. Have good reasons why it would benefit you personally and professionally. "If the position is in your area of passion, say so," DeCarlo advises. "You can make the case that even though you had a management job, for example, you want to move away from management. If the job is a good career fit, the employer will be much more impressed."

6. Make circumstantial evidence work for you.

Remember, the employer is looking for a good "fit," and that means cultural and personal fit in addition to hard skills. Do you have volunteer experience or community commitments that would interest a hiring manager at a "young, hip" company? Emphasize them.

Likewise, your network can speak volumes for your ability to fit in. But make sure those contacts are recent, O'Connor says. Referrals from people who haven't seen you in 20 years could give the impression your most productive days are behind you.

What about the age issue? Career coaches admit age discrimination exists, but it may not be as widespread as seasoned job seekers like to believe. An updated wardrobe, newer hairstyle, or current cultural references could hedge against ageism, or they could make you look silly. Experts agree that the best way to impress a hiring manager is showing how well you understand their immediate problem and how you're the solution.

That's true for job seekers at any stage of their careers.

Get new-job alerts from Yahoo! HotJobs on Twitter by selecting to follow the appropriate account here: http://twitter.com/yahoohotjobs/following. Choose the "list" view, and select to follow accounts based on relevant metros/industries.

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