How to Make Your Boss Love You

3 Steps to a Better Performance Review
by the editors of Experience.com


You can make your performance review a "rewarding" experience for your boss (and for you!) Here's how to get your boss in your corner.

It's rare for someone to actively look forward to a performance review. If you have some hesitation, chances are your boss does, too.

Not too long ago, management guru Peter Block said, "The performance review is the company's opportunity to prove to you, once again, that they own you." But it doesn't have to be that way any more.

Managers spend years trying to master the art of giving a really good performance review. But you can make the performance review process much more fun, much more stimulating, and much more enriching for both parties. Make it as easy as possible for your boss to write you a terrific review.

Your boss may have some idea of your accomplishments, but is probably not keeping close tabs. Most managers conduct and write up a group of performance reviews at once. Unfortunately they are often under deadlines set by the human resources department and by their boss. You have to build the case for yourself. The better prepared you are, the easier it is for your boss.

Here's what you can do to help your boss look forward to your review.

1. Document your accomplishments.

No one is paying closer attention to your work than you are. The performance review, and the promotion or salary increase that often goes with it, goes much better if you make a habit of keeping good notes about your accomplishments. The company (and your boss) want to know what you've done for them lately.

Keep a job diary. Your first day on the job is not too soon to start. Make a habit of writing down what you did and how it helped meet the company's objectives. Keep lists or spreadsheets, and think about what you would like to accomplish next year.

Other people's feedback is also valuable. If someone sends you written kudos, put them in a file. If someone says something complimentary, ask him or her to put it in writing.

2. Document your attitude.

Performance is about results, but not just about results. Attributes such as positive attitude, willingness to put in overtime, and quality of work, are essential. Include a few good stories about your work in your diary to illustrate what you added.

3. Make the grade.

When you get constructive feedback in a performance review, listen to it carefully and objectively. If part of the feedback is difficult to hear, take some time to consider what was said. Companies value employees who can accept professional guidance.

The performance review is usually a separate conversation from the discussion of raises and promotions, but it is related. And that's why you need to make it as easy as possible for your boss to love you and your work -- so it'll be easy for you to start cashing in on a nice raise.

Then, the day after the performance review, it's time to write in that job diary again.

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What Your Inbox Says About You

by Clea Badion, Robert Half International


For most people, email can either be friend or foe. Chances are good this tool has helped you better communicate with colleagues and improve your productivity. Chances also are good you've been locked out of the corporate email system for keeping too many messages in your inbox, leading to frustration and the loss of valuable time from your busy day.

If you think of the inbox as a metaphor for your personality, you likely fall into one of two camps: the Perfectionist or the Procrastinator. The first type relentlessly checks email, archiving or deleting items as they arrive; the second actively avoids the inbox and has countless unread emails awaiting replies.

Following are some suggestions for those at both ends of the email management spectrum:

The Perfectionist

You have a Pavlovian-like attachment to your inbox. Every time the computer trumpets the arrival of a new email, the Perfectionist stops to check on it, immediately responding to the message, then archiving or deleting it. While you are likely highly organized, responsible and responsive, there are some downsides to such aggressive email maintenance.

For one thing, because you are always interrupting yourself to check email, you constantly break your workflow and may find it difficult to focus on projects, especially those that require sustained concentration. And by responding to and filing away your messages right away, you may miss part of what someone has written. How many times have you sent a message only to remember useful information you wish you had included a little later? If you have flexibility, give yourself some time to contemplate an answer before replying.

Perfectionists frequently have a hard time saying no, and other people can take advantage of this. After all, if you always respond to messages quickly, you'll be one of the first people contacted whenever there's an urgent matter. While you want to help out when you can, you also want to avoid becoming the "go to" person for every emergency, which can cause you to neglect your own assignments.

The Procrastinator

You know who you are. You have no system of inbox organization and probably feel a sense of dread or guilt (or both) whenever you open your email. You frequently misplace messages and waste a lot of time by searching for them.

Surprisingly, many Procrastinators suffer from overpoliteness: They feel they need to respond at length to each email, so, lacking the time, they ignore the messages altogether. A better tactic is sending a brief message saying you're in the middle of a project and will provide a more complete answer, if warranted, later in the day or week. (And then do exactly that!)

While you don't have to become a Perfectionist, you do need a workable system to manage your onslaught of email. You can cut through dozens or even hundreds of emails by simply deleting spam, reminders about meetings that have already occurred or messages you were copied on but don't need to respond to. You might also create folders for email that needs to be addressed today, tomorrow or within a week. Set aside regular time to comb through the emails you've put in folders so you can be sure you follow up on them; otherwise, you've only created a more complex system of procrastination.

The way you manage your inbox likely offers insight into other areas of your professional life, and adjusting your email habits could lead to changes elsewhere. Tidying up your inbox, for instance, may prompt you to organize your paperwork better. So whether you're a Perfectionist or Procrastinator, look for ways to improve your message-handling habits -- chances are an adjustment or two will prove beneficial.

Robert Half International is the world's first and largest specialized staffing firm and has more than 360 offices worldwide. For more information about our professional services, please visit rhi.com. For additional workplace articles and podcasts, visit workvine.com.

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3 Hints for Decorating Your Workspace

by Susan Johnston, for Yahoo! HotJobs

You spend 40-plus hours a week at work, so why not take the time to spruce up your office or cubicle? True, the length to which you can do this will vary depending on your company and industry, but in some cases an empty work area may be interpreted as a lack of commitment.

"By about month two-and-a-half or three, employees have personal stuff up there," observed Chana Anderson, director of human resources for Casa de las Campanas. "It could be a picture of their kids or a favorite mug. If employees don't have that, it makes others wonder. It appears as if they're not engaged."

Here are some suggestions for creating a personal yet professional workspace.

1. Choose a few conversation starters.

Whether you're crazy about the Red Sox, your kids, or your recent trip to Brazil, you can bring some of that passion to work with a few photos, postcards, or other items. "We have a person who travels extensively and when he comes back from vacation, he has a plethora of photos," Anderson said. "People look forward to his pictures. It's a good conversation piece for him and the other staff."

Caution: She added that most employers will draw the line at photos of people in bathing suits: "Whether it's that employee or their spouse, that has potential to offend somebody in the workspace."

2. Add a dash of color.

Sometimes upgrading those items you inherited from your cubicle's previous occupant can make your space more interesting. Think: a new mouse pad or a memo board in a tasteful design or your favorite color.

"I've seen people use nice little upholstery pin-boards," said Caralyn Goeldner, who owns tribeca design and has designed office interiors in the U.S. and Australia. In terms of color Goeldner says, "Yellow is an energy color, and green is a soothing color. Typically I see offices with a blue base." The great thing about those office basics is that you'd have them on your desk anyway, so they add color without adding clutter.

Caution: Too many knick-knacks, picture frames, and personal items may make your space look disorganized, so choose extra items carefully.

3. Most importantly, use common sense.

If you work at an advertising agency, you will probably have more creative freedom with your space than someone who works at an insurance company. If you greet clients and hold meetings in your office, you may need to keep it more presentable than someone who answers emails all day and never interacts with people face-to-face. Look around the office and see how other people are using their spaces.

Jeremy King, business development manager for human resources consulting company FlashPoint, said he's seen his coworkers put up "pictures of family, awards, poems, football schedules, motivational items, and books. Our marketing manager's area has more flair than the rest of ours, but it is definitely fitting with her personality." See? Your workspace really can send a message about the type of person and employee you are.

Caution: King added that "if you question whether or not to bring something to the office, don't."

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Making Sure Your Next Job Is the Best Fit

6 Questions All Job-Seekers Should Ask
by Caroline Potter, Yahoo! HotJobs


Researching a company can only tell you so much about how your experience would be if you made the transition from candidate to employee. But there are things you can do during the interview process that will help you determine if the opportunity is truly right for you.

Career expert Deborah Brown-Volkman has six questions every job seeker should ask themselves when pursuing a position.

1. Who's the Boss?

If you're in contention for a job, you'll meet your future supervisor at some point. Pay close attention to how well you get along with this individual, as he or she will hold the key to your success -- and happiness -- in that position. Says Brown-Volkman, "If you notice on the interview that your boss does not get you or you do not get him or her, this will not change once you start working there."

2. Do You Click or Clash With Future Coworkers?

Some people hate their jobs but love their colleagues so much that it overrides any unhappiness they have about their daily duties. However, just as these folks can make your work life great, they can also make it miserable. Ask to meet your potential teammates before accepting an offer. Brown-Volkman, based in New York, says, "If you sense there is a problem with someone you will be working with, listen to what your inner voice is telling you." First impressions are often correct impressions when it comes to future coworkers.

3. Who Are You Trying to Convince?

"Wanting to be selected by an employer sometimes makes us talk ourselves into a situation we might not have taken if we were thinking more clearly," says Brown-Volkman, author of several books, including "How to Feel Great at Work Every Day." But as much as employers are trying to determine if you're a fit, you should be trying to determine if the organization is a fit for you. Forget your ego, and focus on why, and how much, you really want any job.

4. What Matters Most to You?

Just like people, every company is different. What is permissible at one may be verboten at another. Before you get too deep into the interview process, understand your priorities. Do you require flexibility with your hours? The opportunity to work autonomously? The ability to telecommute from time to time? Know it and own it during a company courtship. "Deciding what you want ahead of time will give you the opportunity to ask questions to assess whether you really want the job," she states.

5. Is This Job Just Right, or Right Just for Now?

Your personal finances may dictate that you have to accept something less than your dream job. Brown-Volkman says, "I work with many clients who agreed to less-than-perfect positions believing they would stay for just one year. But that one year frequently became two, and then more, even though the jobs were not satisfying." If you're taking a job just for now, plan your exit strategy. She adds, "An interim position is just that. Don't sell out for the long haul."

6. Who Are You Fooling?

Don't put on airs or make promises you can't keep when going after a job. Ultimately, you and your career will pay the price. Concludes Brown-Volkman, "You may fool the people with whom you interview to get the job, but you will only be fooling yourself once you get there and you have to be someone else."

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Are You a Hall of Fame Employee?

by Marc Hertz, Robert Half International


The National Baseball Hall of Fame and Museum induction ceremony, held in late July in Cooperstown, N.Y., celebrates unique individuals' historic contributions to the sport. Baseball fans aren't the only ones who should take notice, though. The strategies these players used to become legends don't apply solely to the diamond; their secrets to success could aid your career, too.

By following in their footsteps, you can become a Hall of Fame employee. Here are some simple yet effective rules to remember:

Be Consistent

Cooperstown inductee Cal Ripken Jr. played in 2,632 consecutive games, an all-time record. Throughout that stretch, which spanned more than 15 years, he maintained a high level of performance, winning two Most Valuable Player awards in the American League.

Consistency is equally important on the job. Though it's easy to feel satisfied with your performance, with the workplace continually changing, it's even easier to fall behind. By keeping your talents up-to-date and adding new skills to your repertoire, you'll increase your value to your firm and enhance your marketability the next time you seek a new position.

Stay ahead of the curve by pursuing training opportunities in areas you need to strengthen. Soft skills, such as leadership and communication abilities, are in particularly high demand. Explore training courses provided by your company or outside classes through a local college or professional association. Your employer may even offer tuition reimbursement or flexible scheduling options to help you pursue professional development.

Be a Team Player

Yogi Berra was on 10 World Series-winning teams, and Mickey Mantle was on seven. Both of these legendary players are in the Hall of Fame not only for their individual achievements but also because of the contributions they made to their teams.

What does it take to be a good team player at work? Reliability is important. With success often tied to others' efforts, coworkers appreciate being able to count on their team members to honor obligations and exhibit the necessary follow-through. Good team players also have strong interpersonal skills, including the ability to be open-minded, remain calm in stressful situations and resolve disputes diplomatically.

Avoid Controversy

Despite having outstanding careers, allegations that some former players may have used performance-enhancing drugs have cast doubts on their accomplishments -- and chances of being voted into Cooperstown.

Some people may try to cover up mistakes made at work, hoping they won't have to admit what happened. Hiding an error can cause even greater problems later, however, and other people may be blamed when the issue is uncovered. The reality is that everyone makes mistakes from time to time. What's important is how you respond. Apologize to those affected and work with your manager to determine ways to prevent a similar error from occurring in the future.

A final piece of advice: Don't shun fame and attention on the job. Visibility can help ensure your contributions are recognized and that your name is near the top of the list the next time an important project pops up. Build your visibility by keeping your manager informed of your current assignments and recent accomplishment, as well as by sharing your ideas and opinions during meetings and brainstorming sessions. Start building your reputation now, and it's only a matter of time before you become a Hall of Fame-caliber player, too.

Robert Half International is the world's first and largest specialized staffing firm with a global network of more than 360 offices worldwide. For more information about our professional services, please visit rhi.com. For additional workplace articles and podcasts, visit workvine.com.

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How to Handle a Pay Cut

by Caroline Potter, Yahoo! HotJobs


Perhaps you've noticed that business has slowed down around your office, which could be a sign that your company has fallen on tough times. The good news, you learn, is that you still have a job. But before you can say, "Whew," you learn the bad news: Your salary is being reduced.

Make No Accept-ion

When your supervisor breaks the news to you about your pay cut, do not accept anything immediately. In other words, refrain from conveying any type of agreement, either verbally or in writing. If pushed, you may say something to the effect of "This is a lot to process right now. I need to think about this and discuss it with my family this evening."

What you want to do is buy yourself some time. Why? You need to find out all the facts surrounding a salary reduction before you accept it. A pay cut can affect your future severance package and compensation for unused sick or vacation days as those numbers are usually calculated based on your current salary -- as are unemployment benefits. Also, the reduced compensation could affect salary negotiations with future employers as your last salary of record could be significantly less than what you are really worth.

Just the Facts

Once you're no longer reeling from the shock, go on a fact-finding mission. Questions to ask your superiors include:

    * Is this a mandatory or voluntary pay cut?
    * How much will your pay be lowered by?
    * Who else is affected by the pay cut?
    * How long will the pay cut last?
    * Could there be retroactive reimbursement?
    * How will this affect raises, bonuses and benefits?
    * Are you going to have to work longer hours or take on additional tasks?
    * What are the company's plans to turn things around?

Questions to ask yourself include:

    * How much do you need this job?
    * Do you have faith that the company will recover from this setback?
    * Can you trust what your superiors are telling you?
    * Is it time to move on?

After gathering information outwardly and inwardly, you may want to speak with an employment attorney to explore all of your legal options and your rights.

It Pays to Negotiate

Once you know the facts and think you may wish to continue at your current job, see if you can negotiate to make the pay cut more palatable to you.

Some areas to negotiate can include your weekly hours and where you work. Suggest a reduced schedule, such as a four-day workweek. Or try to arrange to telecommute to reduce your commuting costs.

You can also negotiate around stock options, if you still believe the company is viable -- and valuable. If you don't have any stock options, ask for some. If you have some, try to get more. If you're not sure what the shares are worth and where the company is headed, do some research on Yahoo! Finance and Yahoo! News.

Finally, ask the company for a written agreement around the salary cut, when your old pay rate might be reinstated and if there will be any recompense for lost wages. Your supervisor may balk, but if you work for a small company, you may be able to negotiate this.

Exit Stage Left

If at the end of your fact-finding and negotiating you feel cornered, remember: you're not. You still have choices and options. However, to exercise any of them, you may need to consult with an employment attorney or your local unemployment office.

Because most people are employed "at will," you or your employer can end the arrangement at any time and your salary can be lowered, as long as it is done for a legitimate business reason. But, if your pay has been cut by an unreasonable percentage, you may be able to quit and still collect unemployment benefits. Rules vary from state to state; check with your local unemployment office before you do anything.

If you have an employment contract, you may be able to refuse the cut altogether or at least quit and collect unemployment, but only if the contract states terms of compensation and says that your employer cannot alter the terms without your consent. The pay cut could constitute a breach of contract and an attorney can help you negotiate the terms of your release or fight for your full pay.

Finally, you can temporarily agree to the pay cut, update your resume. Begin applying for new jobs immediately and look forward to the future with a different employer.

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Moonlighting: Pros and Cons of a Second Job

by Larry Buhl, for Yahoo! HotJobs

There was a time when moonlighting -- taking on work in addition to your full-time employment -- was for under-employed workers and the severely cash-strapped.

Today, even working professionals can be cash-strapped, and people in all fields and income groups are supplementing their main income by moonlighting. For some, the second job isn't just for the bucks but also for the skills and the sense of being a free agent. And although extra part-time jobs used to be verboten, many supervisors are flexible about a team member who picks up a gig on the side.

Experts suggest weighing the pros and cons carefully before you take on a second job.

Pros

Money. That's still the biggest reason people take on extra work. And with gas above $4 a gallon -- and rising health-care premiums, and income freezes -- extra income can be a lifeline.

Security. "Many professionals today are looking at second jobs as a fallback because they feel, correctly, that their main job is not completely safe," according to John McKee, president and founder of BusinessSuccessCoach.net and author of "Career Wisdom."

Freedom. A second job or career can bring psychological benefits, such as the feeling of not being shackled to one company, experts say.

New skills. If you're thinking about switching careers but can't take the plunge, taking a part-time job could be a way to test the waters or boost your entrepreneurial skills, McKee said.

Cons

Time. Do you really want to spend 10 or 20 hours a week on another job, not to mention the commute hassle and the disappointment of significant others who'd rather see more of you, not less?

Conflict of interest. Consulting for a direct (or even indirect) competitor can put you in a dicey situation, according to J. Daniel Marr, managing director of the New Hampshire law firm Hamblett and Kerrigan. "This is a big issue in software and industries where you use part of what you learned from your primary employer," Marr tells Yahoo! HotJobs. "Employers insist they have rights to your intellectual property."

Performance slippage. One reason many employers look askance at moonlighters is the fear that they'll burn out. Some companies may demand your full time and attention, even off-hours.

Employer irritation. Even if the company allows moonlighting, supervisors might not like the idea. "Some will say angrily, 'We're paying this guy x dollars a year and it's still not enough?'" Marr says.

Tips for Making It Work

If you are considering a second job, the experts add these three tips:

Pick an unrelated field. You'll reduce the risk of burnout and conflict of interest. A nurse who builds websites part-time, a marketing professional who teaches music, or an insurance adjuster who moonlights as a landscape architect would be safer bets.

Check with HR. Many companies have moonlighting policies. But even if they don't, it's wise to see if your second job might be a conflict, especially if you're considering a professional part-time job or one that's related to your full-time job, Marr says.

Consider why you're doing it. "Supplementing income is fine, but it's best if a second job is part of an overall life and career plan," McKee says. "Otherwise you risk scattering your resources."

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Video Resumes: Let the Applicant Beware

by Caroline Potter, Yahoo! HotJobs

Nearly two years ago, a video resume was circulated to a large investment bank. The applicant did not receive a job offer, but he did receive an online public flogging after the resume made its way onto YouTube and into the snarky hands of the clever editors at Gawker.

Aleksey Vayner, then a senior at Yale, boasted in his video of his extensive athletic prowess, ballroom dancing abilities, as well as sharing his personal philosophies including, "Impossible is nothing."

After the media maelstrom his video resume sparked, you'd think that the format would have followed the Betamax into oblivion. Yet more companies are producing and hosting such videos for job seekers, many of them well intentioned yet poorly produced (see YouTube -- at your own risk).

But will hiring managers think they're a good idea?

Not a Hot Trend

According to a new survey released by Robert Half Finance & Accounting, most companies do not even accept video resumes, with a scant 1 in 4 respondents revealing that their employers utilize them.

Lauren Milligan, founder of ResuMAYDAY.com, believes that's because they're a bad idea. "Because of EEOC (Equal Employment Opportunity Commission) compliance issues, applicants shouldn't even put their photos on a resume let alone submit a video resume of themselves," says the resume expert.

Max Messmer, chairman and CEO of Robert Half International, agrees that employers are reluctant to accept video resumes for fear of bias claims from applicants. He urges, "Before submitting a video resume, job candidates should check with the hiring manager to ensure the company does not have a policy against their use in evaluating candidates."

Check Employers Before Investing

In fact, before you have a video resume done, create a list of your target companies to determine if any would view your submission. Even if a few will accept a video, you have to ask yourself if it's going to help or hurt your chances at employment.

States Milligan, "Most video resumes are just these one-sided conversations that attempt to sum up everything about a person in two minutes. The problem is, you don't know what a potential employer really wants from you, what their goals might be for you within that organization. You could be putting the wrong message out there."

Try Online Avenues

If you're hung up on raising your profile and personalizing yourself to a target company, why not simply raise your online profile? Milligan suggests beefing up your presence on LinkedIn and other networking sites, such as Facebook. You might also start a blog about a professional passion.

"No one has come to me yet and said, 'I want to do a video resume,'" says Milligan. "It's been more of, 'Should I do a video resume?' People want to use every resource, and they don't know how dangerous this one can be in comparison to how helpful LinkedIn is, for example."

Don't Ignore the Basics

Messmer believes that while it's important for applicants to distinguish themselves, it's best to focus on the basics to stand out. He says, "Writing error-free resumes targeted to each job opening, crafting customized cover letters that succinctly explain why you are the right person for the position, and maximizing every opportunity to network with others in your field can often be the most effective strategies for getting hired."

ResuMAYDAY's Milligan adds, "We'll see what happens in the next few years, but I still believe in written resumes."

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Building a Good Reputation at Work

Easy Steps for Laying a Career Foundation
by Caroline Potter, for Yahoo! HotJobs


When you're a new hire, you want to establish a good reputation, and that's especially true if you're a new professional in the workforce.

Below are several tactics that should complete your game plan for winning favor and starting a good foundation for your career.

Earn Respect Before a Special Request

Life sometimes gets in the way of everything, including work. On occasion you may need to ask your boss for an extra privilege -- but it's best not to do so straight out of the gate.

Hallie Crawford, a certified career coach and owner of HallieCrawford.com, agrees. She says, "This generation has been pegged as one that expects everything up front at the beginning. That's not always accurate, but new graduates should remember that they'll have to pay their dues before they can have it all."

She recommends adhering to company policies and endearing yourself to your boss before asking for flexibility. "You want to prove that you perform well and it's worth it to keep you content," reveals Crawford. So, if your hours are nine to five, make sure you're at your desk at nine and at least until five. Down the road, after you've demonstrated your reliability and value to your boss, you may be able to negotiate more flexibility in your arrival and departure times or lunch hour or take a vacation before you're technically due one.

Tackle Something Without Being Asked

One of the best ways to gain the gratitude of your supervisor is showing initiative. "So many people get into a new job and think their supervisors are going to say, 'This is exactly what I expect you to do.' But this isn't school. You're not going to get clear-cut homework assignments. You have to ask, 'What can I help with?' or you can just dive into a task," shares Crawford, whose practice is based in Atlanta.

She recommends taking on a project that everyone is avoiding. Perhaps the supply closet is a shambles. Or there's a major backlog at an important filing cabinet. Maybe an important database is woefully out of date. Put in a few extra minutes each day so your pet project doesn't interfere with your primary responsibilities. When you're done, you'll have won your boss's admiration and your coworkers' gratitude. "You have to step up if you want to get ahead," states Crawford.

Offer Opinions With Tact

You've been hired because your boss and others at the company saw promise in you and your skills. Your opinion is valuable to the organization's growth and future. However, remember to offer it up gently and with respect. Crawford reminds new grads, "Blurting out things as if you're a seasoned consultant isn't the best approach. It's great that you have a fresh perspective, but you need to present it in the right way."

Rather than inquiring why something is done a certain way, ask if management has ever considered doing it another way. Suggesting a new process rather than questioning a current one highlights your forward thinking without insulting your boss's or the company's approach. "You don't want to come off as a know-it-all," she says.

It's Business, Not Personal

Work friends can become some of your best friends, in and out of the office. But, as Crawford reminds her clients, "You need to remember that these are professional relationships first." Even if you work for a hip company where fun is a part of the company culture, she says, "It's not a frat party."

If you're invited out to lunch or an after-work drink, don't overindulge in alcohol and don't be an "over-sharer." "You have to be smart," says Crawford. "If you don't want other people to know about it, don't do or say it." Over time you'll learn a lot about your coworkers and they you, but it will happen organically.

Figure It Out

It's important to ask a lot of questions when you're new to any job, and your boss understands that. But don't pepper her with queries all day long. Crawford points out, "You have to know when you need to go to your boss and when you don't. She's really busy and can't always hold your hand."

Crawford urges new employees to learn to work independently of their supervisors by reaching out to other key people related to their jobs and get to know them. Your supervisor will appreciate the fact that you've figured out how things work and that you've begun to build relationships throughout the company. Adds Crawford, "You don't want to keep falling back on the fact that you're new -- because that gets old."

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Beware the Back-Stabbing Coworkers

Handling Peers Who Want to Make You Look Bad
by Larry Buhl, for Yahoo! HotJobs


Think you've been stabbed in the back at work? If so, you're not alone.

In a national survey by The Creative Group, nearly half of advertising and marketing executives responded that current or former colleague tried to make them look bad on the job in the past year. In addition, professionals of all types told Yahoo! HotJobs they had suffered from sabotage on the job. In a recent online poll asking, "Are you aware of a coworker trying to make you look bad or sabotage your work in the last year?" nearly three-quarters said "yes."

Those numbers are not surprising to Dr. Gary Namie, director of the Workplace Bullying Institute. He says that employee sabotage is one of the most prevalent forms of on-the-job bullying, a phenomenon that itself is far too common.

Many Forms of Sabotage

"Sabotage can happen in any organization, but some forms are special to the industry," Namie says. "In creative fields, it may take a passive form, such as not contributing to the group effort. In health care, a seasoned professional may withhold vital information, which not only hurts the new employee but also affects patient care."

Workplace saboteurs come in several types, including:

• Belittlers, who hurl put-downs, demeaning remarks and disparaging comments.
• Credit thieves, who steal your ideas and grab the glory when a project is successful.
• Finger pointers, who pin the blame on others when the project goes wrong.
• Rumor-mongers, stirring up drama by spreading lies and half-truths that destroy reputations.
• Slackers, who shirk responsibility and foist duties onto others.
• Scorched-earth managers, who will undermine or even fire a smart, capable worker when they feel threatened by brains and talent.

A 2007 Zogby International survey had even more bad news about workplace bullying: in 62% of workplace bullying cases, when made aware of bullying, employers worsen the problem or simply do nothing.

Before You Respond

How you handle sabotage or other bullying can affect your career prospects. You don't want to come across as a pushover, but you shouldn't overreact either, according to Megan Slabinski, executive director of The Creative Group.

"Not everyone who slights you is doing it on purpose," Slabinski tells Yahoo! HotJobs. "Before you confront someone, see if you may have played a role in the problem, or if your colleague wasn't aware of the issue. It's also wise to ask a mentor for candid feedback."

Slabinski also recommends looking for patterns before crying foul. "If it's happened a few times, it's definitely time to speak up. If someone is purposely trying to make you look bad, you want to let him or her know that you're aware of the situation, and you're not going to let it continue."

Guarding Against Sabotage

If you're certain you've been the target of sabotage, Namie offers several remedies:

• Get allies. Know that the bully will have allies, so you'll need all the back up you can get.
• Go three levels up, if possible. A bully's boss may be in on the game, so go above their heads to make your case.
• Don't get personal. "Instead of saying how you were hurt by what happened, show how sabotage is causing the business to suffer," Namie says.
• Ask for protection. Again, make your case business-related, not personal, and explain that your productivity can improve if you're not constantly looking over your shoulder.
• Prepare for your next job. Unfortunately, whistle blowers can be blamed for their own fate. If things go from bad to worse, know that you may have to leave the job you love. 

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Bored, Trapped in Your Job?

5 Signs It's Time to Move On

by Jenna Lebel, Experience, Inc.

When you landed that new job, the world looked great. Now it's been a while, and one of your worst fears has come true -- you're unhappy in your job. When you're spending at least five days a week at work, it makes sense that you'd want to like what you're doing. But there are times when you're in a position or company that doesn't work for you.

If you're unhappy with your job -- and everybody around you probably already knows it -- it might be time for a career transition. Results from an Experience.com survey provide some insight into making the change. According to the survey, the top signal that it's time to transition to a new job is not the boss yelling at you. In fact, the number-one warning sign is:

* Your job has become boring. Most people are not in it just for the money. On the contrary, they're looking for something that gives them the chance to make a difference. If, in fact, you're finding a lack of intellectual stimulation and challenge, you have lots of company -- nearly 30 percent of respondents cited this as their biggest indicator it's time to leave a job.

* Another warning signal to workers that it may be time to make a transition is the lack of growth opportunities. If you're in a dead end job, with no place to move (unless a lot of people grow old and retire), you're in trouble. Twenty-two percent of respondents felt trapped in a position with little room for career progression.

* Others felt they were receiving inadequate pay or benefits. It may not all be about money, but some of it certainly is. Do you feel underpaid? Do you have lousy (or no) benefits? Seventeen percent of employees feel the economic pinch, and when that happens, may have to decide whether their job is really worth it.

* Work friends are very important. If your relationships with co-workers have gone bad, that's a definite sign that it's time to move on. Seventeen percent of those surveyed agreed -- if you're not getting along, you're going to feel like you're suffocating.

* Lack of investment in the company's goals/mission. This is more than just a self-esteem thing, but was mentioned by 13% of the respondents as a key factor indicating a career change. You need to be part of the big picture, or you're not in the picture at all.

Once you encounter the warning signs that it might be time to make a career transition, how long do you wait before you leave?

Most people (52%) said they would wait at least a year to see if it improved. Others were not as patient and hopeful. Thirty-two percent of respondents said they would quit as soon as they found another job, while 16% reported they would stay no longer than six months.

"When you clearly communicate you are under-challenged, wait a few months to see if your superior responds, and if not, it's time to take your knowledge and expertise to a company that will let you grow," one respondent said. (hotjobs.yahoo.com)

Copyright 2008, Experience, Inc.

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The Occasional Telecommuter: Tips for At-Home Productivity

by Margaret Steen, for Yahoo! HotJobs


Maybe you're trying to cut back on driving to save money on gas. Maybe you want to spend less time commuting. Or maybe your sink is clogged and you have to wait at home for a plumber but don't want to use your precious vacation time.

Even people who don't telecommute every day may want to work from home occasionally. This can be a great solution -- but it can also be more complicated than full-time telecommuting.

"Many managers still don't believe that you can supervise people that you can't see," said Carl Van Horn, professor of public policy and director of the John J. Heldrich Center for Workforce Development at Rutgers University. "That's especially true of the occasional telecommuter. They're not used to that pattern of behavior; they don't know what to do about it."

Experts offer these tips for making occasional telecommuting work:

* Don't assume it's OK. Managers are likely to get frustrated with employees who simply announce that they're working from home, instead of asking if it's all right. Even if you have a colleague who does it, you still need to ask.

If your manager raises specific concerns, such as attendance at an important meeting or measuring your productivity, offer some possible solutions.

* Minimize distractions. Although working from home when your child is home sick can be better than simply taking the day off on short notice, combining work and childcare is generally a bad idea.

"Telework is not a substitute for childcare or elder care," said Chuck Wilsker, president and CEO of the Telework Coalition, a telework advocacy nonprofit. So if you're thinking about solving your childcare problem by telecommuting for 10 weeks while school is out for the summer, think again.

* Get the right equipment. This can be a tricky conversation with your boss, since you still have a cubicle at the office and will be there most of the time. But it's important to discuss what equipment you will need and whether the company will pay for any of it.

If you deal with confidential information, for example, Wilsker says the company may want you using company computers -- not a family computer that is shared with your kids. For many workers, a laptop that they bring back and forth from work to home is the best solution.

And if you usually go into the office for work but want the option to stay at home on short notice -- for example, to take care of a sick child -- you'll need to know ahead of time how you can get access to your work email and other files.

* Don't be afraid to head back to the office. Some people are more productive at home than at work. Others find that's true for some parts of their job, such as writing a detailed report. Some people, though, may find it difficult to be productive without their colleagues around and the structure of a day at the office.

"You need to have quiet. You need to have the right attitude," Wilsker said. "It's not for everybody. Some people can't work without having a little supervision."

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How to Fatten a Flat Salary

by Caroline Potter, Yahoo! HotJobs


If the present year has been unpleasant in terms of your total income, 2009 doesn't look to be too much better.

According to Hewitt Associates, a global human resources consulting and outsourcing firm, most workers will have only flat base-pay raises to look forward to in the coming year. Base pay for salaried exempt employees will rise to 3.8 percent next year -- just one-tenth of a percent over the previous two years.

So what can workers do to boost their bottom lines in the coming months? Read on for several tips.


1. Request a variable pay program.

Due to concerns with attracting and retaining talent, Hewitt Associates asserts, "A majority of companies (90 percent) have at least one type of broad-based variable pay plan." Variable pay plans include awards, bonuses, and incentives. If you're unhappy with getting a raise that barely equates a cost-of-living increase, talk to your supervisor and human resources department about how you can tie your pay to your performance. Set aggressive goals with your boss and agree on the compensation you'll receive if you meet them.

2. Consider relocating.

Where you work may be as important as the work you do in determining the size of your raise next year. The Hewitt survey shows that salaried exempt workers in Washington, D.C., Houston, Denver, Los Angeles, and New York City will all enjoy higher-than-average increases, while their counterparts in Philadelphia, San Francisco, Milwaukee, and Minneapolis/St. Paul will receive lower raises. Keep in mind, though, that cost of living varies from city to city, and a minor bump in salary may not counter the sharp increase in housing.


3. Change industries.

If gains are stagnant in your industry, consider switching to one that is enjoying more lucrative times. Hewitt Associates reveals, "The industries experiencing above-average salary increases in 2009 include accounting/consulting (4.6 percent), energy (oil/gas) (4.5 percent), and construction/engineering (4.5 percent)." Many jobs can be found in various industries. Don't remain tied to one if it's going to limit your earning potential.


4. Plan to get a raise anyway.

Even in lean times, Norman Lieberman (who runs thepayraisecoach.com) thinks you can still get a raise. "Companies use negative news to their advantage regardless of their profitability. It's fodder for keeping the masses down in terms of pay raises," he says.

"It works for them to say to raise-seekers: 'You see the papers. Here's the headline: Plants are closing. A recession is coming!' But what they don't tell you is that the top eight people at the company got raises." This tactic, he adds, works "because most people just shut up and go away."

Rather than having to retreat, Lieberman has three tips to help folks get a raise in the coming year:

* Have a plan. Position yourself as an irreplaceable employee. Says Lieberman, "Perception is reality here. If your employers think that you are a rubber stamp of everyone else, they can go out and easily replace you; you're not an added benefit." Plan to take on additional work, volunteer for special projects with higher-ups, and master other tasks that make you stand out from the crowd.

* Keep track of your progress. Don't spend six months trying to stand out only to forget all you've done when you're in front of your boss. Instead, Lieberman advises, "Keep an informal journal that lists what you've accomplished. Show how you've saved money and time, increased income, or created a new methodology. If you want a 10 or 15 percent increase, you have to show that you've contributed in a major way."

* Don't beg -- request a raise! People falter when they're in the hot seat if they're not prepared, believes Lieberman. Instead of thinking of a raise as a gift or begging, he states, "You're reminding your employer of your value." If you've laid the proper groundwork and can speak confidently and specifically about your accomplishments, Lieberman says, "It will be really tough for a boss to turn a blind eye to that."

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8 Ways to Manage Office Politics

by Debra Davenport, for Yahoo! HotJobs


According to author Marilyn Haight of BigBadBoss.com, office politics "is the use of one's individual or assigned power within an employing organization for the purpose of obtaining advantages beyond one's legitimate authority."

People engage in office politics to reap financial, emotional, and even physical rewards. Those who engage the most vigorously often have significant unmet needs, a specific agenda, a desire for power, and the ability to forego ethics and integrity in order to get what they want.

Understanding the human ritual of politicking is essential for everyone in business. Practicing these eight tips will help you navigate your way through tricky political waters:

1. Play nice. Courtesy, respect, politeness, and office etiquette start and end with you. Show your coworkers kindness, and encourage them to do the same.

2. Fight fair. Sometimes the game of office politics can get downright nasty, and there's nothing you can do but get in the ring. But before the fur starts to fly, focus on the issue, not the person. Address behaviors, never the individual. Handle confrontations privately, fairly, and without judgment.

3. Keep your cool. Nothing that happens at the office is worth a heart attack. In the big scheme of things, will the issue matter in a week? A month? A year? As you keep things in perspective, you will also be less prone to turning incidents into catastrophes. Strive for equanimity at all times.

4. Forgive and forget. If you've been maligned, candidly address the issue at the source. Then shake hands and move on. Bearing grudges or, worse, returning fire will serve only to damage your own reputation.

5. Don't play favorites. Motivational speaker Earl Nightingale once said, "Treat everyone as though they are the most important person in the world, because to them they are." Great advice! Remember, no one is better than anyone else.

6. Keep it zipped. While gossip and chatter can be titillating, it can also be cruel. Think of office gossip as spam or junk mail and hit the "delete" button. When people approach you with juicy details about Mr. or Ms. So-and-So, politely put a stop to the conversation and exit. When gossip mongers realize that no one is listening, they'll quiet down and get back to work.

7. Hire intelligently. If you're in a hiring capacity, screen potential new hires carefully. Ask candidates how they feel about office politics and how they might react in difficult situations.

8. Acquiesce. Accept the fact that office politics happen in every workplace. If you spend all of your time worrying about water-cooler chatter, you'll never have time to manage your own projects. Some degree of complacency will keep you sane.


Debra Davenport, PhD, is an Executive Professional Mentor, organizational development expert and career counselor. She is the president of DavenportFolio, a licensed firm with offices in Phoenix and Los Angeles that mentors entrepreneurs and organizations. You can reach her at debra@davenportfolio.com.

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6 Job-Hunting Advantages

How to Beat Pessimism and Get an Edge in a Tight Market
by Tom Musbach, Yahoo! HotJobs


Pessimism among U.S. job seekers has risen because of the troubled economy, but experts say the downturn shouldn't discourage people who want to find a new or better job.

According to a Yahoo! HotJobs survey in August, 53% of workers believed the job market would get worse in the next six months. In addition, 28% said they wanted to look for a new job but were too discouraged by the current economic climate.

Despite those sober perceptions, some sectors in the job market are seeing plenty of hiring activity.

"There's no reason to start panicking," said John Challenger, CEO of Challenger, Gray & Christmas, the nation's first outplacement consulting organization. "You can't think of the job market as too monolithic. A number of industries out there are doing very well currently. Health care, energy, international business, agriculture, and commodities are thriving."

Regardless of your chosen industry, experts recommend six ways to overcome pessimism and gain an advantage in a tight job market:

* Hone your marketable skills. "Employers continue to report challenges finding skilled professionals in many specialties," says DeLynn Senna, executive director of permanent placement services for North America for Robert Half International. "By researching in-demand abilities and enhancing your expertise in these areas, you can give yourself an edge."

* Commit to action, repeatedly. "Even if there are no immediate prospects in sight, devise a schedule that involves you in job-hunting activities at least a few hours a day and stick to it," says Alexandra Levit, author of "Success for Hire: Strategies to Find and Keep Outstanding Employees." The schedule will keep you moving steadily forward until you catch a break, she adds.

* Network online and off. "When looking for a job, tell everyone about your situation and the type of opportunity you're seeking," says Senna. "And don't forget about the Internet -- employers increasingly are turning to their online connections during the hiring process."

* Learn from your misfires. Oscar Adler, author of "Sell Yourself in Any Interview," compares job-hunting to baseball, noting that players don't always hit home runs. "Notice after every at bat professional ballplayers think about what they did wrong. The job seeker should do the same."

* Don't limit your possibilities. "Unless it's drastically lower than your job expectations, a lesser title, pay, or benefits may get you in the door," says Pat Mayfield, president of Pat Mayfield Consulting. "Once you've landed a job you will have a chance to prove yourself and move up."

* Reach out to your support systems. A lengthy job search can take a toll on your self-esteem. "Instead of withdrawing from the people you care about, make an effort to connect with them," says Levit. "Their support will help sustain a positive attitude, which is critical when you're networking and interviewing."

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The Quickest Route to a Six-Figure Job

by Gabby Hyman, FindTheRightSchool.com

Today's college graduates dream of breaking the $100k barrier in considering their careers and aspirations. The road to the top-level salaries in the land is arduous and may be fraught with setbacks. Beware of get-rich-quick schemes. Continuing your education is often the key to rising to a six-figure income.

In most professions, there are few shortcuts beyond dedication and training. Some simply have ceilings that remain below the magic number. Other career choices, however, are naturally pegged to higher earning power. Very few career groups offer six-figure entry wages. Here are a few that lend themselves to strong earnings after several years of on-the-job experience and/or advanced college degree work.

Actuaries

Actuaries earned a mean annual wage of $95,420 in 2007, with the top tier hauling down a tasty $145,600. Most (60 percent) are employed in the insurance industry, crunching numbers to determine risks in pension planning, insurance coverage, or investment strategies. That means they need a high math aptitude and financial savvy. However, many only hold a bachelor's degree in math, business or statistics. You can earn one of those online in short order and get yourself going.

Job outlook: Exceptional, with a 24-percent rise in positions for actuaries projected over the 2006-2016 decade.

Dental Hygienists

Not all dental hygienists' earnings skyrocket into the six figures -- but there are enough that do, making this a surprisingly rich opportunity for someone who holds only an associate degree. The Labor Department reports that while the median earnings are in the high $60k range, the top-end hygienists found themselves in the $90k range last year. And you can prep for this career in the two-year, online career training program and be loving life in a matter of a few years with experience.

Job outlook: Magnificent. Hygienists are among the fastest-growing career groups in the country, with a 30-percent rise in new positions predicted through 2016.

Marketing Managers

Marketing managers earned a median income of $104,000 in 2007. At the top end, salaries were well over $150k. These professionals lead campaigns by determining a potential customer base for products and services and eyeballing what the competitors are doing. You can enter the profession with as little as an associate or bachelor's degree in finance, business, or marketing, but the best earners typically continue their career training, pursuing an MBA degree. Many employers offer tuition assistance for employees who seek advanced degrees.

Job outlook: Strong, but highly competitive. A 12-percent growth in jobs is expected in the 2006-2016 decade.

Computer Software Engineers

Computer software engineers may often begin their careers after completing a two-year, online associate degree in programming or IT systems. Starting salaries actually can reach the $90k range. But to grab the top-end $130,850 salaries earned in 2007, you'll probably need a bachelor's degree, on-the-job experience, and some professional certifications.

Job outlook: Sizzling. Labor Department projections show a 38-percent increase in career positions over the 2006-2016 decade.

Medical and Health Service Managers

The American health care industry will generate 3 million new jobs between 2006 and 2016, the most of any industry. Medical and health service managers will be in high demand to help direct the growth and daily operations. A bachelor's degree may provide sufficient career training to enter the occupation and earn the median $76,990 salary reported for 2007; however, earning a master's degree in management, finance, or health care administration typically provides the best path toward the $132,580 high-end 2007 wage.

Job outlook: Excellent. Most jobs will be with hospitals. A 16 percent increase in total management jobs is predicted through 2016.

Human Resources Manager

Human resources managers earned a mean annual wage of $92,710 in 2007, with high-end earnings reported as $120,960. That's a solid income that varies based on training and experience. Most professionals find their way following graduation from a bachelor's degree program in personnel, human resource management, or labor relations. Typically, interdisciplinary training is beneficial, combining coursework in recruitment, labor law, or business administration. Rise to the top wage through on-the-job experience or by earning an advanced degree.

Job outlook: Solid. A faster than average, 17-percent rise in career positions is predicted through 2016.

Gabby Hyman has created online strategies and written content for Fortune 500 companies including eToys, GoTo.com, Siebel Systems, Microsoft Encarta, Avaya, and Nissan UK.

Copyright 2008 HQ Publications, LLC. All rights reserved.

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5 Career Changes You Can Actually Make

by Gabby Hyman, FindTheRightSchool.com


While it's certainly true that many Americans devote their entire working lives to a single employer, the practice is becoming rare in the private sector. On average, a job in this country lasts only three-and-a-half years.

You might shift roles in your profession as you advance into management positions. Or you may leap into a new career entirely, training in mid-life for a career that reflects your true passions. In turbulent economic times, you may head back to college to prepare for a radically different, better-paying profession.

Seven in 10 Americans admit that they'd change jobs tomorrow if only they could.

Well, they can -- and so can you. Online college degree and career training programs offer unparalleled scheduling flexibility, allowing you to shift lanes without slowing down. Some employers will even reimburse your tuition if you're training for management.

Here are five growing fields that make for easy transitions, along with salary figures and the training necessary to make your move:

Accountant
Accountants, contrary to old tales, don't sit around all day chewing on pencils and pining for adventure. They earn good wages and tackle dynamic tax, earning, or investment problems for corporations and private individuals. The United States will add 226,000 openings for accountants and auditors over the next decade, for an 18 percent overall increase.

To prepare, keep your day job; meanwhile, enroll in an online bachelor's degree program in accounting. The best jobs will go to those who pursue a master's degree in accounting or finance--also available online. Accountants and auditors drew a median annual wage of $63,180 in 2007.

Nursing Administrator
Nursing administrators often begin their careers as floor nurses. Nurses earn good wages and have plenty of job options from which to choose. But some either burn out from stress or want to earn more as health care managers. The Labor Department reports that all advanced practice nursing specialties require completion of a master's degree in nursing (MSN) or business administration.

Typically an online RN to MSN program includes a first-year program that satisfies bachelor's degree requirements. The earnings keep pace with the level of educational attainment. For example, median annual wages for nurses in the U.S. were $62,480 in 2007, compared with a median annual wage of $84,980 for medical and health-services managers.

Massage Therapist
Most people become massage therapists because they believe in hands-on healing. Many train online in their spare time while continuing to work in their current careers until they're licensed and ready to change. Some mix in massage therapy with an existing career in healing arts to add a part-time income. Or, you may just be tired of corporate America and ready to follow your dreams.

Employment of massage therapists is projected to increase 20 percent through 2016, meaning that the profession is being rapidly absorbed into mainstream American health care. You'll find jobs with existing practitioners, chiropractic offices, spas, hotels, athletic organizations, and clinics. Each state has its own set of licensing requirements. The median annual salary for massage therapists in 2007 was $40,330.

Management Analyst
Take your existing career and deep subject knowledge into the higher echelons of consulting. Jobs for management analysts are predicted to grow by a hefty 22 percent over the 2006-2016 decade. Businesses in the financial, high tech, and sales sectors are on the lookout for expert advice in streamlining operational practices and increasing the bottom line.

One of the best ways to qualify is to add a master's degree in business administration. Online MBA programs complement your existing specializations in biotechnology, IT, health care, marketing, or engineering. You'll be rewarded for your continuing education. The median salary for management analysts in 2007: $80,460.

Technical Writer
Who says majoring in English can't pay? While your peers may understand technology, health care, engineering, or finance, many of them simply cannot cobble a verb and noun into a coherent sentence. If you're a frustrated prose writer with an arts degree, enroll in a technical writing training program to learn the communication paradigms used in business and technology. Or, if you're an accomplished engineer or techie, learn the writing fundamentals in creating white papers, online copy, training manuals, and marketing publications.

A bachelor's degree in journalism, communications, or English with a concentration in technical writing will get you going -- or take classes in publications design, graphics, and technical documentation. Median annual earnings for technical writers in 2007 were $62,780.

Gabby Hyman has created online strategies and written content for Fortune 500 companies including eToys, GoTo.com, Siebel Systems, Microsoft Encarta, Avaya, and Nissan UK.

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